Andrea Di Giuseppe
Railway Digital Systems | AI & Cloud Solutions
Combining over 13 years of software engineering (.NET/Azure) and project governance on complex IT systems in the transportation sector with active R&D and implementation of AI-driven and agentic solutions.
Professional Profile
IT Project Manager with over 13 years of experience in the software lifecycle, gained on complex, high-traffic transactional systems in the railway, e-commerce, and booking sectors.
Thanks to a solid technical background as a Senior .NET Software Developer and certified expertise in Microsoft Azure, I govern complex IT projects while maintaining a practical, hands-on understanding of functional, technical, architectural, and operational implications.
Currently at Italo – Nuovo Trasporto Viaggiatori, I coordinate IT initiatives for digital sales channels and booking systems. I serve as a strategic and operational bridge between internal business units, IT departments, external vendors, system integrators, and key stakeholders, managing the entire project lifecycle: from requirements gathering and functional/technical analysis to planning, test supervision, and deployment.
Accustomed to operating in high-visibility environments with strict service continuity constraints, I balance enterprise governance with constant R&D in Artificial Intelligence (LLMs, RAG pipelines, and agentic automations), applying these technologies to optimize information flows and knowledge management.
Key Highlights
Hybrid Profile
A solid background as a .NET software developer combined with project governance, facilitating communication between development teams and business units.
Railway Expertise
Consolidated experience in core reservation systems (Navitaire New Skies), railway e-commerce, and high-volume commercial digital channels.
Governance & Delivery
End-to-end management of complex projects, coordinating external system integrators, release plans, effort estimation, and service level agreements (SLAs).
Tech & Infrastructure
Deep understanding of APIs (REST/SOAP), middleware, Akamai CDN (edge caching/rules), DNS, security protocols (SSL/TLS), and application troubleshooting.
Problem Solving
A pragmatic, results-oriented approach focused on service continuity in critical transactional environments.
AI & Cloud Integration
Active integration of LLMs, RAG pipelines, information flow automations, and cloud-native solutions on Microsoft Azure.
Technical & Managerial Skills
Project Management & Governance
Railway & Reservation Systems
API & Middleware Integration
AI & Data Engineering
Software Engineering
Cloud, Operations & Delivery
Certifications & Languages
Azure Developer Associate
Microsoft AZ-204Azure Fundamentals
Microsoft AZ-900English B1
Certified, Professional UseProfessional Experience
IT Project Manager
Italo – Nuovo Trasporto Viaggiatori | Rome
Managing and coordinating the lifecycle of complex IT projects for Italo Treno's commercial channels, booking systems, and digital services. Serving as a liaison between internal business units, IT teams, external vendors, and system integrators.
Areas of Specialization & Projects
- Navitaire core platform upgrade: Technical and functional management and project coordination for the upgrade of the central booking, sales, and post-sales system. Managed integrations with middleware and digital channels, coordinating UAT, integration tests, and go-live.
- Evolution of digital sales channels: Gathering business requirements, technical/functional analysis of solutions, managing API dependencies, tracking progress and effort, and supervising production releases.
- Web Performance, CDN, and edge security: Overseeing performance and security of commercial channels via Akamai CDN (caching, redirect, edge rules), managing SSL/TLS certificates, and resolving accessibility issues.
- APIs, integrations, and middleware: Analyzing integrations and transaction flows based on REST, SOAP, and WCF. Supporting the definition of integration contracts and troubleshooting payment and booking flows.
- Vendor Management & Governance: Managing operational relationships with partners and system integrators, challenging effort estimates technically and functionally, and tracking SLAs, milestones, and service contracts.
- Troubleshooting & service continuity: Diagnosing and managing operational incidents in high-exposure commercial systems using ServiceNow, Jira, and Azure DevOps, coordinating response teams for rapid service restoration.
Senior Consultant & Team Leader
Avanade | Rome / Turin
Senior Consultant
2020 – 2021Technical lead of the development team (Team Leader) and direct client liaison. Coordinating application delivery, managing e-commerce technical requirements (B2C, B2B, and mobile), designing WCF middleware APIs, and providing troubleshooting and release support.
Consultant
2017 – 2020Analysis, development, and maintenance of middleware services and integration gateways for ItaloTreno's booking and sales processes (integrating digital channels with the Navitaire core platform).
Senior Analyst
2014 – 2017Development of the italotreno.it portal based on Sitecore CMS, ASP.NET MVC, and jQuery. Implementing WCF middleware services and SOAP/JSON integrations for external systems.
Analyst Programmer (Client: Alpitour)
2013 – 2014Functional analysis and development for the Alpitour web portal. Automating deployment and integration strategies using PowerShell scripts.
Analyst Programmer
Accenture | Rome
Designing and developing the API gateway for reservation systems. Modeling SOA flows using Oracle SOA Suite 11g and Oracle Service Bus. Developing BPEL processes and application integrations.
Freelance IT Specialist
Studio Privato | Teramo
Technical support to private clients and small local businesses on Windows and Linux systems. Hardware assembly, PC configuration, local networks, peripherals, software installation, and data recovery. Autonomously managing client relationships and troubleshooting.
Social Commitment & Volunteering
Rescuer & Team Leader
Croce Bianca Onlus – Teramo
Over two decades of experience in emergency medical services (118) and civil protection, responsible for shift planning and operational coordination of volunteers and employees. A key life experience that fostered reliability, a strong sense of duty, stress management, and leadership in critical situations.
AI & Tech Portfolio (R&D)
M-Labs AI – Enterprise Knowledge Curator
Design and development of a private platform for aggregating, semantically analyzing, and intelligently summarizing tech news and publications.
- Hybrid Cloud/Local Architecture: Automatic failover between Gemini API (GCP) and models run locally via Ollama (Llama 3.1).
- NLP Pipeline: Semantic extraction logic, automatic classification, and translation.
- Frontend & Security: Streamlit UI secured behind Caddy reverse proxy (Basic-Auth) and notifications via Telegram Bot API for process control.
Smart Rail Predictor
Feasibility study on applying Machine Learning models in the railway sector to optimize fleet tracking and support commercial decisions.
- Preliminary analysis of available data sources.
- Selection of predictive algorithms suitable for operational flows.
- Definition of integration scenarios and target architectures with legacy railway systems.
Maptracking
Development of a native Android application for geographical tracking and real-time interactive map rendering of shared routes among users.
- Integration and management of mobile GPS location services.
- Real-time map rendering on a digital map.
- Battery consumption optimization and position data transmission logic.
Contact
Let's connect
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